A tearful young girl,16, was refused permission to board the last bus home from Beverley bus station, East Yorkshire, after the driver refused to open the doors due to health and safety reasons.

A police officer, who witnessed the standoff while attending another incident at the station, eventually came over to intervene and offered the teenager a lift home.

On Sunday at about 9.30 p.m, after visiting her pals, the teenager was trying to board the bus. As she reached the bus, it began to pull away. So she stood in front of the bus while it was in the parking bay, visible to the driver.

The girl said, “can you let me on the bus?” before the driver beeps his horn.

“I need to get home,” she adds. “Why? Just open the door.”

The bus driver blasts his horn a few more times, but the girl continues to stand in front of it. Finally, she zooms in on the driver, who turns his head aside and continues to honk his horn.

A female police officer approaches the front of the bus a few moments later and inquires about the situation with the teenage girl.

“He won’t let me on the bus,” says the teary young girl.

The police officer asks her where she is going. After that, the officer walks around to the bus driver’s side window to question the driver; he says: “Because it’s health and safety, I’m not allowed to open the doors, I’m not allowed to.”

The police officer says: “I think there’s nothing around you, she could have got on the bus.”

To which he responds, “Just as your job is to follow instructions, so is mine. I’m sorry. Sorry.”

The girl’s father, Gary Hockney, said: “She was so upset. It happened on Sunday night and on Monday she didn’t go to college. She was frightened to go on the bus because she goes on a public bus and she was worried that she would bump into this driver. She came back on Monday and she was in tears about it and explained that was why.”

He also stated that he wanted to draw attention to the driver’s conduct while praising the officer who assisted his daughter, reported Daily Mail.

“It’s such a positive thing that she did,” he said.

“Having thought about it, it might be that the bus company doesn’t allow that sort of discretion, which is stupid. Instead, they should give their employees “the confidence to make those decisions.”

“I’m sure he would have let his own daughter in that situation or if he saw somebody being chased or something surely at some point there’s a cut-off and you show some discretion.”

A spokeswoman for East Yorkshire Buses said: “On Sunday night, one of our buses was in the process of leaving Beverley Bus Station at its scheduled departure time when a late-arriving passenger ran out in front of it to try to stop it going.

“For safety reasons, our drivers are advised not to allow any more passengers to board once they have closed the doors and reversed off the bus station stands, as it is unsafe for passengers to try to enter the part of the station where buses are moving.

“The passenger refused to move from in front of the bus, so a police officer who was in the station dealing with some antisocial behavior came to speak to the driver and agreed to give the passenger a lift home so that the bus could continue on its way.

“Our driver was satisfied that the passenger was safe, and the bus was able to continue with its journey. We’d advise that passengers always ensure they arrive at their bus stop in good time, and we have live tracking features on our website and app which you can use to ensure you never miss a bus.”

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